- How long will it take for my order to be processed?
All orders will take 4-7 days to be processed. I will do our best to ensure that your parcel reaches you as soon as possible after placing your order. Thank you for your understanding and patience! (´。• ᵕ •。`) ♡
- Which countries do you currently ship to?
We are currently shipping internationally! These are areas that we are currently shipping to:- Within Singapore
- Asia
- United States (ONLY FLAT MAIL)
- United Kingdom
- Australia
- Canada
- *If you are unable to select shipping to a certain country, do drop us an email at [email protected] and we will add it in for you!
- What payment methods do you offer?
You are able to pay with the credit card option on the website. Alternatively for local orders, you can also choose to make payment via Paynow or Paylah. Do DM me on instagram or drop me an email with your order & details if you would like to make payment via Paynow/Paylah.
- Am I able to refund/cancel my order?
Please take note that once payment is confirmed, we are unable to cancel or refund the order.
- There has been a mistake/problem in my order. What do I do?
We are so sorry about this! Do allow me to try my best to resolve this problem by sending me an email at [email protected] and I will get back to you as soon as possible.